Privacy Policy

1. Introduction

BestMe.fit ("we", "our" or "company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our fitness and wellness platform.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Full name
• Email address
• Phone number
• Date of birth
• Gender
• Payment information

2.2 Health and Fitness Data

To provide our personalized services, we collect:

• Fitness and health goals
• Exercise and workout history
• Nutritional and dietary information
• Body measurements (weight, height, etc.)
• Workout progress and statistics

2.3 Usage Data

We automatically collect information about how you use our platform:

• IP address
• Browser type and device
• Pages visited and time spent
• Interactions with platform features
• Cookies and similar technologies

3. How We Use Your Information

We use the collected information to:

• Provide and improve our personalized services
• Create and manage your account
• Process payments and transactions
• Communicate about updates, promotions, and new features
• Personalize your platform experience
• Analyze usage patterns and improve features
• Ensure security and prevent fraud
• Comply with legal and regulatory obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With Personal Trainers: If you use our personal training services, we will share relevant information with your assigned trainer
• With Partner Gyms: If you are associated with a gym through our platform
• Service Providers: Companies that help us operate the platform (payment processing, hosting, data analysis)
• Legal Requirements: When required by law or to protect our rights
• Business Transactions: In case of merger, acquisition, or asset sale

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Strict access controls
• Regular security audits
• Employee training on data protection

6. Your Rights

Under GDPR and applicable legislation, you have the following rights:

• Access: Request copies of your personal information
• Rectification: Correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Limit the processing of your information
• Portability: Receive your information in a structured format
• Objection: Object to the processing of your information
• Consent: Withdraw consent at any time

To exercise these rights, contact us at support@bestme.fit

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, analyze platform usage, and personalize content. You can manage your cookie preferences through your browser settings.

9. International Transfers

Your information may be transferred to and maintained on servers located outside your country. We ensure that all transfers comply with data protection legal requirements.

10. Minors

Our services are not intended for minors under 16 years of age. We do not knowingly collect information from minors. If we discover that we have collected information from a minor, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through our platform or by email. The date of the last update will always be indicated at the top of this page.

12. Contact

If you have questions about this Privacy Policy or how we handle your data, contact us:

• Email: support@bestme.fit
• Address: BestMe.fit, Lisbon, Portugal
• Data Protection Officer: dpo@bestme.fit